TransUnion & NatWest expand Credit Score Service for UK consumers

By Gloria Methri

TransUnion and NatWest Group have expanded their existing partnership to introduce Know Your Credit Score – a credit information service from a retail bank for all eligible consumers in the UK.

This new service builds on the bank’s existing tool, which has already seen more than five million customers of NatWest and Royal Bank of Scotland access their TransUnion credit score for free via an interactive dashboard on the mobile banking app.

Now, TransUnion and NatWest Group are expanding the availability of this service to all eligible UK consumers, regardless of where they bank.

James Robinson, Managing Director of Consumer Interactive at TransUnion in the UK, said, “Understanding credit information is essential nowadays, given the important role credit plays in our lives — from enabling everyday purchases to helping people achieve life goals, such as buying a car or home. With the introduction of NatWest’s new service, we are helping to make credit information even more accessible, empowering consumers to take control of their financial well-being and supporting access to credit.”

Know Your Credit Score provides unlimited free access to TransUnion credit score information, enabling individuals to gain insights into their credit health and make informed financial decisions. TransUnion’s research shows 53% of those using this tool to monitor their credit profile improved their credit score over six months.

Phil Sheehy, Customer Goal Lead, Short-Term Borrowing at NatWest, added, “We want to empower our customers and help them reach their financial goals. Through our partnership with TransUnion, we are helping our customers better understand their credit information and how it is used. We are building on this by offering the benefits of this service to everyone, no matter where they bank, so they can enjoy the positive impact it brings.”