Recordent brings Payment reminder feature on WhatsApp for MSMEs

By Gloria Mathias

Recordent, India’s credit and payment reporting platform, has announced the enhancement of its payment reminder notifications feature through the globally used messaging platform WhatsApp as an additional medium apart from the existing ones like E-Mail, SMS, and IVR.

For SMEs, timely payments are crucial to maintaining operational balance. Any delay in payments can disrupt their cash flow, impacting day-to-day operations, inventory management, and growth opportunities. This disruption often extends to their ability to pay vendors or employees promptly, affecting overall business stability.

Hence, implementing a reliable and efficient payment reminder system like WhatsApp becomes indispensable. It ensures that SMEs can maintain a steady cash flow by promptly reminding clients of pending payments, thereby sustaining their operations smoothly.

The integration of WhatsApp for payment reminders brings multiple advantages for business operations and efficiency. Through personalised messages, individual client needs are met, ensuring prompt payments. This new feature of notifications via WhatsApp expedites reminders, ensuring timely notifications are read within minutes, thereby significantly reducing delays and enhancing overall system efficiency.

Complementing the WhatsApp payment reminder service, Recordent has recently introduced Collection notices from Recordent Credit Registry, a non-banking payment reporting platform. These collection notices are aimed at creating a sense of urgency and accountability by accounting for the communication trail and ensuring accessibility to payment history. This feature is designed to expedite the resolution of default payments without negatively impacting the buyer-seller relationship.

Winny Patro, CEO and Co-founder of Recordent, shared, “We understand the critical role of timely payments for our sellers and the pivotal function of effective communication in achieving this objective. Our integration of WhatsApp as a convenient and cost-effective solution for payment reminders, alongside the newly added Collection notices from Recordent’s Credit Registry, underscores our commitment to offering comprehensive solutions that adapt to our client’s evolving needs. Our dedication remains steadfast in providing our clients with cutting-edge solutions and services for their financial success.”