Acre taps GoCardless to streamline fee collection for mortgage brokers

By Gloria Methri

GoCardless has partnered with Acre, an all-in-one platform for mortgage and protection brokers, to streamline the collection of service fees from clients more seamlessly and cost-effectively.

Acre helps brokers manage a client’s mortgage journey from start to finish, thus transforming the way people buy homes. It is designed to make the mortgage and protection process simpler, with easy case management capabilities and smart dashboards all in one place.

The GoCardless integration will further accelerate the payment process. Previously, brokers had to look up how much the client owed on Acre, collect the fees off-platform and then go back to the website to reconcile the payment.

Integrating GoCardless’ Direct Debit for recurring payments and Instant Bank Pay into the Acre platform will enable brokers to manage, collect and reconcile their payments with ease. This will also eliminate expensive card payments while creating a smoother customer experience.

Justus Brown, CEO at Acre, said, “By partnering with GoCardless, we are making it easier, safer, and more reliable than ever for brokers to take payment for their services. Often, we see brokers relying on outdated, manual processes to collect fees, receiving emails with credit card numbers that get typed into clunky card terminals in a physical office. From today, brokers can instantly send clients an online payment link or set up Direct Debits via our Customer Portal, making the whole process frictionless, more secure, and easier for all involved.”

Pat Phelan, MD of UK & Ireland, and Chief Customer Officer at GoCardless added, “Brokers today have enough on their plate; they don’t have time to deal with hours of manual admin or late payments. That’s why we are excited to offer bank payments with Acre, helping brokers save time and money, stress less and get paid on time.”