KFH to offer round-the-clock digital banking services during Eid

By Leandra Monteiro

Kuwait Finance House (KFH) will continue to provide its banking services around the clock through a group of various technological and digital tools during the Eid holidays.

Most of its banking services are available in several channels, whether through the bank’s website, KFH.com, or via the KFHOnline mobile application, or through the KFH Go electronic branches that are spread across many important locations in addition to the KFH accounts on social media and E-service channels as per the latest financial technology platforms.

KFH Go branch is considered a new electronic channel that helps transfer normal customer transactions to an automated branch, that provides services that allow customers to benefit from highly efficient banking products. It includes more than 80% of the services and business provided by the branches in their traditional sense, which makes KFH Go branches the preferred choice to many segments of customers.

This services also include the XTM device that allows direct video call with service personnel, as well as automatic teller machines and cash deposit machines. The cash deposit machines receive 300 notes per transaction.

Moreover, customers can perform a variety of interactive banking services through KFH Go’s 10 branches such as: establishing “Murabaha” financing transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely.

The e-banking transactions includes: opening an bank account online for citizens and residents to join become a KFH customer without having to visit the branch, local and telex financial transfers, opening deposits, adding beneficiaries, balance inquiry, cheque book request, requesting financing, opening an account, requesting Al-Kheir Card, and checking the PINs for credit and debit cards, activating new bank cards, reporting a lost credit/debit cards, checking the financing obligations and the number of instalments, perusal of investment plans, receiving account balances and deposits summary, along with other wide range of digital services.

Meanwhile, the call center continues to provide services around the clock to receive customer calls, listen to their enquiries and respond to them through a qualified and technically advanced staff.