Allica Bank hires Emma Lane as Head of Client Relationship Management

By Joy Dumasia

Allica Bank, the leading FinTech SME challenger bank, announces the appointment of Emma Lane as Head of Client Relationship Management. This new role is responsible for developing and performing its growing UK network of Business Relationship Managers. Further, it accelerates the Bank’s focus on restoring relationship banking to SMEs.

Emma joins from Allied Irish Bank (GB), where she led their team of relationship managers in the South East. Before this, Emma held several senior roles at Lloyds Banking Group.

Allica launched its direct-to-SME banking offering in April this year, an investment that marked the Bank’s mission to “bring back the local Relationship Manager” for established small and medium-sized businesses. Allica focuses on providing personalised, tailored service coupled with the very best technology.

Allica, the FinTech challenger bank in the UK dedicated to providing a full range of credit and payment services to established, growing SMEs combining proprietary technology and experienced local relationship managers to provide excellent customer experience.

Allica’s CEO Richard Davies said: “We are delighted to welcome Emma to the Allica team. It’s been great to see her passion for building great relationships with SMEs, helping customers to grow and scale their businesses, and she has a wealth of experience to bring to the role. We are particularly pleased that she joins us at the same time as we open our doors to our customers from AIB.”

Emma Lane added: “I am thrilled to be joining Allica at such an exciting and strategically important time in their development and look forward to playing a powerful part in helping to set a new standard for service in the SME banking market.”

Recently, IBS Intelligence reported that Allica Bank, the FinTech challenger bank, made its first significant acquisition with an agreement to acquire c.2,000 SME customers and c.£0.6 billion of associated lending from AIB Group (UK) Plc following AIB’s exit from the SME market in Great Britain.