Citibank brings secure digital transaction functions to Hong Kong

By Gloria Mathias

Citibank has introduced Hong Kong’s first “QR code authentication function” to conduct identity verification when conducting online banking transactions or handling services.

The company has launched the new Citi Mobile App Transaction Authorization Service to authorize online shopping directly in the Citi Mobile App through push notifications, enhancing the security measures of mobile banking.

Additionally, Citibank has launched an upgraded version of Citibank online banking, providing customers with a seamless financial experience and several new functions, allowing customers to enjoy an omni-channel online banking experience and enhanced online banking protection on different devices or devices.

When customers conduct transactions or handle services on Citibank Internet Banking, they can scan the encrypted QR code through the Citi Mobile App on the verified mobile device. They can then enter the account password or complete biometric authentication to confirm the transaction.

Each account can only use one registered mobile device for QR code authentication at a time; dynamic QR codes are more secure than one-time password SMS authentication (OTP) and support more suspicious transaction monitoring measures.

‘Citi Mobile App Transaction Authorization Service’ authorizes Online Shopping to provide customers with a safer banking experience. Customers who shop through 3D Secure on the online merchant page will receive transaction authorization push notifications immediately.

The new interface design will make the online financial management process easier. Customers can enjoy a consistent and seamless interoperable interface design when using Citibank online financial management on different devices or devices. With the newly added functions, they can self-finance anytime and anywhere.

Newly added key features include:

• Comprehensively improved investment experience: Through optimized stock and fund trading functions, customers can easily manage their wealth.
• Enhanced payment function: All transfer functions can be used on different devices.
• Provide exclusive privileges: Provide suitable financial products and services in response to customers’ needs.