Emirates NBD & UAE government join forces for digital paperless cash solution

By Delisha Fernandes

Emirates NBD, a banking group in the MENAT (Middle East, North Africa and Türkiye) region, has partnered with Dubai Police to transition their financial transactions to paperless cash withdrawals and digitally enabled cash delivery. The initiative will modernise day to day cash management, streamlining processes for smaller, discretionary funds often used for operational expenses.

Ahmed Al Qassim, Group Head of Wholesale Banking, Emirates NBD, said, “We are proud to partner with Dubai Police in transforming their cash management processes. This collaboration reflects Emirates NBD’s unwavering commitment towards driving technological innovation across the region while continuously guiding our clients through their digital transformation journeys. As we champion the shift towards paperless payments, we are not only aligning with Dubai Government’s Paperless Strategy but also laying the foundations for the region to evolve into a premier digitized financial landscape.”

Dubai Police’s implementation of the digital solution marks a significant development in addressing challenges of paper-based cash processes. It will enable Dubai Police to transition away from cumbersome, manual methods of withdrawing small amounts of discretionary funds to a digital cardless cash withdrawal model at Emirates NBD ATMs and at partner exchange house branches. Additionally, the solution allows Dubai Police to request specific cash amounts online via Emirates NBD’s businessONLINE platform for delivery to any designated Dubai Police station.

Major General Saif Mohammed bin Abed Al Mheiri, Director of the General Department of Finance at Dubai Police, said, “Our commitment to align with the Dubai Government’s strategy and enhance the quality of services was a primary catalyst in forging this partnership with Emirates NBD. By transitioning from traditional cheque payments to advanced digital solutions, we will provide integrated solutions for clients by diversifying our service channels and make it available around the clock. This innovative approach not only streamlines our operations but also positions us to serve our customers with heightened efficiency and excellence.”