Cooperative Bank of Oromia goes live with Temenos Infinity

By Delisha Fernandes

Cooperative Bank of Oromia, has successfully gone live with its retail banking solutions using Temenos Infinity. The launch is part of CBO’s digital transformation strategy to offer convenient, secure, and personalised services to its customers.

CBO’s digital transformation is powered by Xpert Digital, a global provider of digital banking solutions. Xpert Digital has fast-tracked Temenos Infinity implementation for CBO by deploying its business accelerator, Retailworkx. Retailworkx offers a set of features and functionalities that cater to the diverse needs and preferences of retail customers, such as account opening, bill payments, mobile top-ups, P2P Transfers, and much more.

Deribie Asfaw, President, Cooperative Bank of Oromia, said, “It is with great pleasure that I announce the launch of digital banking services for our customers. This is a key step in our vision to empower our valued customers and strengthen our communities. We have chosen Temenos and Xpert Digital as our trusted partners to deliver state-of-the-art digital banking that offers convenience, security, and personalization. We believe that our digital transformation will bring a positive change for our customers, shareholders, and society.”

In addition, Xpert Digital has deployed Ethiopiaworkx, its Infinity country model banking solution, to further enhance and provide localized solution for the Ethiopian market. Ethiopiaworkx is a ready-to-use solution that incorporates the best practices and regulatory requirements of the Ethiopian banking industry, as well as the latest trends and innovations in digital banking.

The launch of a retail banking solution marks a significant milestone for Cooperative Bank of Oromia in its digital transformation journey and will soon be made available to the public. By offering innovative and differentiated services to its retail customers, Cooperative Bank of Oromia will be able to increase customer acquisition, retention and loyalty in the rapidly evolving retail banking landscape.

William Moroney, Managing Director – MEA, Temenos, said, “Cooperative Bank of Oromia’s digital transformation is a remarkable step toward modernizing the Ethiopian banking industry. The seamless integration of Temenos Infinity showcases the bank’s dedication to providing a superior banking experience to its customers. This partnership sets a precedent for innovation and excellence in the region. We are excited to see how CBO’s pioneering approach will inspire other financial institutions in Ethiopia to accelerate their digital journeys with confidence.”