State Employees Credit Union & NCR to boost digital banking experience

By Delisha Fernandes

State Employees’ Credit Union (SECU), has partnered with NCR Corporation, an enterprise technology provider, to modernise the digital banking experience for SECU’s 2.7 million members across North Carolina.

“Our members have trusted State Employees’ Credit Union for over 85 years to serve their financial needs,” said SECU President and CEO Jim Hayes. “As our members’ needs evolve, we want to provide servicing options that offer more seamless, personalised experiences from the branch to the ATM to a mobile device. NCR’s digital banking platform will expand our services through online and mobile channels, complementing the exceptional member service that our branches are known for delivering.”

SECU will use NCR Digital Banking, a cloud-native, API-based platform, to enhance its mobile and online banking capabilities, focusing on improved account management, financial fitness, payment, and security features for SECU members.

“Leading institutions such as SECU understand the importance of embracing technology to meet members’ expectations today,” said Michael Hayford, Chief Executive Officer, NCR Corporation. “NCR is proud to offer a flexible, digital-everywhere platform that is a differentiator for businesses in a highly competitive ecosystem.”

“We conducted an extensive evaluation process to identify the right partner to help us build digital services that will serve our members well into the future,” said SECU Chief Information Technology Officer Josh Bomba. “We appreciate NCR’s expertise supporting more than 600 financial institutions and credit unions, and we look forward to working closely with NCR as we implement enhanced digital services.”