Allegacy Federal Credit Union partners with NCR and Google Cloud

By Edlyn Cardoza

NCR Corporation, a leading enterprise technology provider, recently announced that North Carolina-based Allegacy Federal Credit Union (FCU) will leverage NCR and Google Cloud’s data warehousing and analytics solution.

NCR will bring together several disparate data sources across Allegacy FCU’s enterprise to provide a dashboard with data visualisation tools to help its leadership team make strategic decisions on marketing, new product introduction, and customer service enhancements. Allegacy FCU can also use data to give its members insights to achieve their saving goals, boost their credit scores, develop spending plans, and improve overall financial wellness.

“We had a wealth of data available across the credit union, but it was previously siloed and largely unactionable,” said Cathy J. Pace, President and CEO at Allegacy FCU. “By working with our partners, NCR and Google Cloud, we are putting the foundation in place to lead with data in all that we do, which will ultimately result in smarter business decisions, more personalised member experiences, and the ability to nimbly adapt as the market changes.”

“Members today expect all interactions to be hyper-personalised, which is impossible without real-time, reliable data,” said Doug Brown, president and general manager, NCR Digital Banking. “By joining forces with NCR and Google Cloud, Allegacy FCU is taking the steps necessary to make data actionable, unlock predictive insights and drive innovation.”

“Financial institutions are increasingly realising the power of cloud for processing data and deriving insights that drive better decision making,” said Zac Maufe, head of retail banking at Google Cloud. “By leveraging cloud technology and analytics, Allegacy FCU will be able to extract intelligent insights that will help propel their business forward.”

NCR helps financial institutions bridge digital and physical operations to connect with consumers anytime, anywhere. Through innovative solutions, NCR simplifies and optimises banking experiences for customers and staff alike. NCR provides a modern and efficient end-to-end infrastructure for customers to connect to the broader enterprise and FinTech ecosystem to run self-directed banking.