Knowledge Bank launches Notify, new communication tool for lenders

By Gloria Methri

Knowledge Bank, one of the UK’s largest criteria search systems, has launched a new way for brokers to submit business enquiries to mortgage lenders. Called ‘Notify’, it is a new-business enquiry platform on the Knowledge Bank criteria system.

Lenders will be able to access it via the Knowledge Bank lender system KB Pro, while any broker with a subscription to the bank will have access to this.

Notify comes into play when a broker has conducted a criteria search, but they have a case that doesn’t quite fit. Notify enables brokers to contact lenders directly, quickly and easily, with the details of the case and their enquiry.

Nicola Firth, CEO of Knowledge Bank said, “There is nothing in the mortgage market like Notify. The design of this has been driven, as always by our mission to ‘assist brokers and lenders to find each other and place cases more quickly and accurately than ever before’. It will enable brokers to place more cases faster, while providing lenders with access to more enquiries, better quality cases and increase productivity of their sales teams.”

The Notify system allows brokers to send a new case enquiry to multiple lenders at the same time and see their responses in one place. The broker will be able to monitor replies from all lenders in real-time, eliminating declines, and enabling them to focus on the lenders they can work with.

For lenders Notify will drive efficiencies by allowing their sales teams to deal just with cases they may consider and focus only on those which are still active and haven’t already been placed elsewhere.

Ying Tan, chairman of Knowledge Bank said, “Notify is a revolutionary new business enquiry system. A powerful tool for both mortgage brokers and lenders. It allows lenders to deal with multiple new business enquiries in real-time and get decisions back quickly. It drives efficiencies by allowing a lender’s sales team to focus on cases they may consider and those which are still active and haven’t already been placed elsewhere.”